SMART Inclusive Toolkit

In this section you will find a collection of SMART tools and strategies to improve inclusion and accessibility in tourism. This toolkit not only covers innovative digital solutions and technologies, but also includes a collection of best practices from different regions, countries and sectors. Case studies showcase successful examples of inclusive tourism that demonstrate how destinations have become more accessible for people with disabilities, seniors, single parents and other groups that have previously faced barriers in tourism. By incorporating this toolkit into their practice, tourism professionals can make informed decisions that ensure their destinations are equipped to meet the diverse needs of all travellers, and local residents.

1

ACCESS EARTH

A mobile app that aims to create the world’s largest accessibility database in order to promote acce...

2

ACCESSIBLE ROUTES SYSTEM

The Accessible Routes System is a new interactive accessibility instrument that can help decision-ma...

3

ACCESSIBLE ZAGREB

The web and mobile app Pristupačni Zagreb (“Accessible Zagreb”) provides information on the accessib...

4

ACCESSLAB

An app from Greece that certifies the accessibility of touristic places. It enhances accessible tour...

5

BLUE LINE MAP

This map highlights accessible routes and facilities within the city, ensuring that individuals who ...

6

COSMOTE CHRONOS

A travel agency from Greece with the mission to enable an accessible and actively inclusive travel c...

7

ΨΗΦΙΑΚΗ ΠΕΡΙΗΓΗΣΗ ΕΘΝΙΚΟΥ ΑΡΧΑΙΟΛΟΓΙΚΟΥ ΜΟΥΣΕΙΟΥ ΑΘΗΝΩΝ

Ψηφιακή εικονική περιήγηση για άτομα με κινητικά προβλήματα ή άτομα με προβλήματα ακοής στο πλαίσιο ...

7

DIGITAL TOUR OF NATIONAL ARCHAEOLOGICAL MUSEUM ATHENS

Digital virtual tour for persons with mobility impairment or hard of hearing individuals in the cont...

8

DISNEY WORLD’S DISABILITY ACCESS SERVICE

Disney has implemented virtual queuing systems and mobile apps that allow guests with disabilities, ...

9

GREECE NO LIMITS

A website and app that let travellers discover accessible & inclusive travel experiences.

10

GUIDE TO ACCESSIBLE BEACHES DISCAPNET

The Discapnet portal updates this guide with official data from City Councils, tourism offices, and ...

11

ORBITO TRAVEL

A travel agency from Greece with the mission to enable an accessible and actively inclusive travel c...

12

ORCAM MYEYE

OrCam MyEye consists of a pair of glasses with in- built optical character recognition software that...

13

PICTO ACCESS

Picto Access is a digital tool designed to enhance inclusivity in tourism by providing comprehensive...

14

RESTAT ONLINE PLATFORM

An online learning platform with the aim to raise awareness and boost necessary skills on accessible...

15

SAN SEBASTIAN WEBSITE

Users can find information about the degree of accessibility offered by tourist services and attract...

16

SEE THE WORLD TOGETHER

Be My Eyes was created to help people who are blind or visually impaired. The app is made up of a gl...

17

SENSORIAL ROUTES

The National Archaeological Museum of Taranto offers tactile paths for the blind and people with a v...

18

SEVILLE ACCESSIBLE APP

On the Seville Accessible App, citizens and tourists share information that will be analysed by AI t...

19

SMART PANORMUS

Palermo developed the use of augmented and virtual reality for the enhancement and improvement of ac...

20

SPAIN IS ACCESSIBLE

A portal with information on accessible tourism for people with wheelchairs, reduced mobility, visua...

21

SZEGED TOURISM WEBSITE

The Szeged website exemplifies good practice in accessibility by offering a user-friendly interface ...

22

TOOLIB

Created in 2018, Toolib aims to offer people with disabilities the opportunity to travel and find “c...

23

TOURIST LUBLIN WEBSITE

The city of Lublin has started to improve its digital products to fit the needs of persons with vari...

24

VIRTUAL CLERK AS AN AI TOOL

Gdynia introduced solutions enabling convenient and friendly contact with residents via Virtual Cler...

25

VIRTUAL TOUR OF THE CASTLE IN MONZÓN

A virtual tour around the Castle of Monzón

26

WHEELMAP

A user-friendly mobile app and website showcasing accessible locations for people with kinetic disab...