Apart from architectural barriers, human resources still represent the biggest hurdle to successfully promote AT due to the scarcity of available VET training courses, as well as the lack of a centralised training scheme. Project RESTAT –REcognizing Skills to Transform Accessible Tourism aims to address this gap by offering a holistic, package solution to render Tourism workers and professionals competent, ready to offer diverse tailor-made services to tourists with special needs, and notably, visionary in to subsequently act as the true promoters of Accessible Tourism.

In doing so, RESTAT gathered a multidisciplinary partnership consisting of and developed four tools

• A Practical Skills and Employment Context Mapping research study to identify a set of desirable Accessible Tourism skills most likely to be accumulated on-the-job.
• A Skills Endorsing Tool to objectively evaluate, recognise and even classify the level of skills tourism workers have regarding Accessible Tourism through successful completion of a series of tests.
• An Upskilling Course useful for both tourism workers and managers in rendering their services more professional, well-planned, entertaining and tailor-made to different special needs.
• A Career Guidance Tool to boost Employability and Job Mobility of Tourism Professionals.