From Accessibility to Inclusive AI: Insights from the SMART Webinar

On June 4th, 2025, EURAKOM hosted an online webinar titled “From Accessibility to Inclusive AI”, as part of the International Week of Tourism for All, Sustainable and Solidary, organised by the International Social Tourism Organisation (ISTO).

 

This event, part of the SMART Tourism Project (Erasmus+ Programme), brought together tourism and innovation professionals to discuss how technology — and particularly artificial intelligence — can foster more inclusive, accessible, and sustainable tourism experiences.

 

The webinar featured an exclusive dialogue between Stéphanie GATEAU, founder of Handiroad, and Nicolas Fourcroy, CEO of EURAKOM.

 

Through her experience with HandiRoad, Stéphanie shared her journey in creating a mobility solution designed for travellers with disabilities — highlighting both the challenges of accessibility in tourism and the opportunities emerging from new technologies.

 

Nicolas Fourcroy brought in the perspective of the SMART Project, which aims to integrate digital innovation, training, and inclusivity into vocational education for the tourism sector. Together, they explored how AI can serve as a tool for empowerment, improving user experience and accessibility while ensuring that ethical and inclusive principles remain at the core of technological development.

 

Rethinking accessibility as a driver of innovation and value creation in tourism.

Artificial Intelligence as a catalyst for personalised, inclusive travel experiences.

The importance of co-designing solutions with people with disabilities to ensure real impact.

 

The webinar attracted participants from across Europe, including professionals from the tourism, tech, and social innovation sectors, reflecting the growing interest in merging digital transformation and social inclusion.

 

This exchange underlined the vital need to continue connecting actors across disciplines to build a tourism industry that is accessible, intelligent, and human-centered.

Watch the recording on youtube! https://lnkd.in/dms5SK6Z